Shipping Policy

Shipping Policy
 1. Order Processing Time:
  • All orders will be processed within 3-7 business days from the date of purchase. Business days do not include weekends or public holidays.
2. Shipping Methods and Carriers:
  • We offer various shipping options based on your location. The available shipping methods and carriers will be displayed during the checkout process.
  • The carriers we use may include (USPS), (UPS), and (DHL for International purchases). The selection of the carrier will depend on the destination and the chosen shipping method.
3. Shipping Rates:
  • Shipping costs will vary depending on the shipping method, package weight, and the destination. The exact shipping charges will be calculated at the checkout, and you will have the opportunity to review them before finalizing your order.
4. Estimated Delivery Time:
  • The estimated delivery time will depend on the shipping method chosen and the destination. While we strive to provide accurate estimates, please note that delivery times may vary due to factors beyond our control, such as customs delays, weather conditions, or carrier disruptions.
  • Estimated delivery times are as follows:
    • Domestic Shipping: 3 to 7 business days. (Does not include weekends or public holidays.)
    • International Shipping: 14 to 21 business days. 
5. Tracking Information:
  • Once your order is shipped, we will provide you with a tracking number via email. This allows you to track your package's progress and estimated delivery date.
6. International Shipping:
  • We offer international shipping to select countries. Please note that international shipments may be subject to customs duties, taxes, and fees imposed by the destination country. The recipient is responsible for all such charges.
9. Lost or Damaged Packages:
  • In the unlikely event that your package is lost or damaged during transit, She Is by J. Marie is not responsible for packages once given to the mail courier. For missing shipments, you will need to file an official claim with the corresponding mail courier that was responsible for delivering your package. Claims resolution time period including reimbursements are subject to the mail courier. If your package is returned for any reason, you may request to have your order reshipped. She Is by J. Marie is not responsible for any reshipment fees. 
10. Address Accuracy:
  • Please ensure that you provide accurate and complete shipping information during the checkout process. We are not held responsible for delays or delivery issues caused by incorrect or incomplete addresses.
11. Delayed Shipments:
  • While we strive to meet the estimated delivery times, there may be circumstances that cause delays. If your package is experiencing unexpected delays, please contact our customer support team at Sheisbyjmarie@gmail.com . 
12. Contact Us:
  • If you have any questions or concerns regarding our shipping policy or any aspect of your order, please feel free to contact us at sheisbyjmarie@gmail.com 
  • [She Is by J.Marie] reserves the right to update or modify this shipping policy at any time without prior notice. Any changes made will be posted on our website with the updated effective date.
Thank you for shopping with She Is by J. Marie. We appreciate your business and look forward to providing you with exceptional service and high-quality products.